WHO WE ARE

QuestManager was born with the mission to bring companies and their clients closer together, and now we are starting a new phase with a new name --- Qwst. A new brand. New colors. New ideas. Qwst is a company specialized in developing and managing market intelligence solutions and consumer experience surveys. We use methodologies such as satisfaction surveys, NPS®, ConJoint, MaxDiff and Worthix, and our solutions can be applied in up to six vehicles at the same time – including social media and mobile devices.

In our 18 years of operation we have implemented over 1,000 projects for both national and international brands, specializing in new services, on-line tools and methodologies which guarantee complete and up-to-date solutions which enable our clients to obtain better financial results due to the improvement in customer satisfaction and loyalty.

In 2012 we established a partnership with the world’s largest dashboard platform – TABLEAU. We are also leader in the implementation of CEM (Customer Experience Management) projects in the Brazilian market and the first Brazilian company licensed to use the Worthix methodology. Furthermore, we are the first consultant firm in Brazil to bring valuation techniques for the calculation for Customer Experience Return On Investment. Talk to a Qwst specialist and improve your results.