Our clients are proof of the quality of our service.
We are specialized in monitoring customer experience --- we design solutions and create customized surveys for your business.
We work as consultants to present the most adequate KPIs for your needs (NPS, Worthix, satisfaction…), continually pointing out those experiences which should be prioritized for improvement.
We continually monitor the consumer perception KPIs at multiple touchpoints. You have real-time access to the dashboards and are able to follow our econometric reports and regular executive forums.
QuestManager is the oldest and most traditional Brazilian survey platform. Our platform uses several simultaneous data collection methods and questionnaires.
We estimate the perceived value of each characteristic of your product/service, including your brand’s market weight, its price sensitivity, possible improvements, and which items are needed to increase your market share.
Over the past 18 years we have been involved with more than 1,000 projects for both national and international companies, developing Customer Experience solutions.
In every project we create a partner relationship built on trust.